Grievance & Support
Last Update: 19th January 2026
At Maa Bhubaneswari Guest House, guest satisfaction is our top priority. If you face any issues during your stay or booking process, you can contact us directly and we will try our best to resolve the matter quickly.
How to Raise a Complaint
You can reach us through:
📞 Phone: +91 78941 42037
✉️ Email: inquiry@maabhubaneswariguesthouse.com
Complaint Resolution Time
- We generally respond within 24–48 working hours.
- Urgent concerns during stay will be handled immediately based on availability.
What You Can Report
- Room cleanliness issue
- Service-related problem
- Payment-related concern
- Behaviour or safety concern
- Any booking or communication problem
We value your feedback and will continuously improve our service.
Thank you for choosing Maa Bhubaneswari Guest House, Puri.